Working for Ross Mortgage: Why I Made the Switch
Our reputation as one of the most respected mortgage companies in Michigan has helped us recruit (and retain) a talented team of mortgage financing experts. Realtors want to work with us, and mortgage professionals want to work for us. In fact, one of our valued team members has been with us for nearly half a century!
We’ve worked hard to build a strong team through comprehensive training programs and professional development opportunities. We make it a priority to recognize and reward our employees for their contributions to our continued growth and success, and it is our focus on career development and culture that has enabled us to build and retain an incredible team comprised of the most intelligent people in the business.
Making sure our employees excel in their careers is of the utmost importance to us. Don’t take our word for it. Find out what five of our esteemed team members have to say about their decision to make a career move to Ross Mortgage.
1. How many years of experience do you have in the mortgage industry?
“2018 marks my twentieth year in the mortgage industry! I’m proud to continue my career with Ross Mortgage and serve on their operating committee to move the company forward.” – Brian McCown, Vice President of Underwriting
“I have over 15 years of experience in commercial and residential finance. For the last eight years, I have been focusing on residential mortgages and am responsible for originating loans in my role at Ross Mortgage.” – Michael Cohen, Loan Officer
“I received my license in January of 2016, so I have just over two years of experience in the industry. I’m excited to build on my passion for personal finance and help local veterans.” – Eric Ensley, Loan Officer
“I have more than 20 years of experience in the mortgage industry. Prior to working at Ross Mortgage, I had the pleasure of underwriting and processing for small companies, as well as big banks.” – Drina Pittman, Conventional Underwriter
“I have been in the business for 25 years. My experience mainly consists of underwriting. Before I joined Ross Mortgage, I spent four years underwriting jumbo loans.” – Deb Howard, FHA Underwriter
2. How did you hear about Ross Mortgage? What interested you about the company?
“I’d heard about Ross Mortgage over the years at industry events and always in a positive light. In 2015, I saw the opening for an underwriting manager. After asking fellow professionals about Ross Mortgage, I couldn’t get my resume over fast enough.” – Brian M.
“I heard about Ross Mortgage from a few real estate agents I was working with. Many things intrigued me about the company, including the fact that so many loan officers have had long careers at Ross Mortgage, the company’s commitment to professional development and process improvement, and the fact that Ross Mortgage has been in business for nearly 70 years.” – Michael C.
“I’m from Livingston County, and Ross Mortgage has always had an amazing track record and reputation with everyone out here. It certainly appeared that their processes are very smooth and that they’re very focused on creating a consistent and seamless experience for clients, which is important to me. Because our values aligned so well, I knew I could see a future for myself here.” – Eric E.
“I knew a few people who worked here, and they told me about an opening. I was very drawn to the fact that the company has a “family feel.” – Drina P.
“I was recruited by my very good friend who started a few months before me. We worked together in the jumbo loan department at my previous job. I liked all of the great things she told me about Ross Mortgage’s culture.” – Deb H.
3. Why did you choose to join the Ross Mortgage lending team?
“Most of my career was spent working in big banks and larger non-bank institutions. The idea of joining a smaller, family-owned lender appealed to me, and after several meetings with Tim and Patsy, I knew this was the right spot for me.” – Brian M.
“I felt that I would be able to focus more on bringing in new business than at my former company. Ross Mortgage has more support resources to help get a loan processed, and I know I can always ask questions about unusual situations or possible solutions, which enables me to better tailor my services and mortgage programs to each client’s needs.” – Michael C.
“As an originator, I need to be able to know that I can deliver what I’m promising to my customers. At Ross Mortgage, I can have full confidence that everyone on my team will work their hardest to keep things running smoothly and on time for the client. I also appreciate the VA loan options and Military Mortgage Bootcamp resources available at Ross Mortgage. I truly enjoy helping Veterans, and it’s exciting to be with a company who is equally invested and motivated to do the same.” – Eric E.
“I love the atmosphere and the fact that the company is family owned!” – Drina P.
“I was ready to make a change to a smaller company that better fit my ideals and professionalism. I liked the culture and the people that I was introduced to during my interviews, so I decided to make the switch!” – Deb H.
4. In terms of career opportunities, what sets Ross apart from other mortgage lenders in the industry?
“I’m able to help shape the growth of the company and provide an immediate, positive impact for everyone here. The challenge of working both on the front line and at 30,000 feet was a unique experience that I could not pass up.” – Brian M.
“The support Ross Mortgage provides for loan officers up and down the management chain is a quality unique to the company. Their dedication to assisting employees with professional development and continuing education is what makes us so successful.” – Michael C.
“Ross Mortgage’s impeccable reputation throughout Southeast Michigan makes it easy to make connections and stand out in our industry. I have real estate agents and industry partners who are actively reaching out to work with me because they know Ross Mortgage is a reputable lending company, and their standard for excellence isn’t something you can find just anywhere.” – Eric E.
“Work-life balance is very important to me, and it is also important to Ross Mortgage. They make sure you’re treated well both in and outside of the office. It’s very refreshing.” – Drina P.
“I’m hoping to receive additional training on loan products to increase my knowledge and advance my resume.” – Deb. H.
5. Do you see a future for yourself at Ross Mortgage?
“Absolutely. In a growing company, the sky is the limit. You get to wear so many hats and constantly challenge yourself.” – Brian M.
“Yes! I can’t wait to see what the future holds for my career at Ross Mortgage.” – Michael C.
“I absolutely see a future for myself here. Ross Mortgage has already done so much for my career in just a few months, and I know bigger and better things are on the horizon.” – Eric E.
“Yes! I plan to work here for a very long time. I can’t imagine being anywhere else.” – Drina P.
“I see myself continuing to grow with Ross Mortgage as the company grows and advances.” – Deb H.
6. What is your favorite thing about your job?
“The people. Each and every day I’m working with people I both respect and love. Surround yourself with the right team and it will be an amazing journey.” – Brian M.
“Teaching and helping clients choose the right mortgage solution for them and their families.” – Michael C.
“Because I served in the military and have a passion for assisting Veterans in the community, I enjoy having the ability to be a credible, accessible and knowledgeable resource to those who need it.” – Eric E.
“The people are great and my manager is absolutely phenomenal. I feel very lucky to be here.” – Drina P.
“My favorite thing about my job is the opportunity to work with a great team of underwriters. We help each other and complement one another. Every one of us brings something special to the table. I adore the team I get to work with.” – Deb H.
7. What advice would you give someone looking into a career at Ross Mortgage?
“I’d say that Ross is looking for good people that collaborate with others, are lifelong learners, do the right things in the right way and embrace the service aspect of our business. If that’s you, believe in yourself and come join the team!” – Brian M.
“Be prepared for the long haul, and don’t be afraid of (appropriately) speaking up regarding an issue or opportunity to improve the company and its processes.” – Michael C.
“The word ‘competition’ is thrown around a lot in our industry, but to best serve our clients, it’s crucial that we all work together. If you want to work at a company with a full support team that cares about your success and growth, Ross Mortgage is the place for you.” – Eric E.
“If you like small businesses that produce big business results, Ross Mortgage is the best place for you. The family environment is unmatched.” – Drina P.
“Ross Mortgage is a fantastic company for someone who has been in the business for a while. The culture consists of professionals that are very knowledgeable, career-minded and family-oriented.” – Deb H.