Browsing Category

Customer Stories


VIEW POST

View more
Customer Stories

A Year in Review: 2015’s Customer Success Stories

on
December 29, 2015
We’ve been committed to providing superior service to our customers since our doors opened in 1949. Read more to discover our best customer success stories.


VIEW POST

View more
Customer Stories

My Top Lending Moment: Making a Christmas Miracle Possible For One Family

on
December 18, 2014

Today, we’re sharing a special Christmas edition of our “My Top Lending Moment” series. Mark Mitchell, a member of our Clarkston office, shares the remarkable story of Kevin Rambsy. After encountering an unfortunate home invasion that almost took his life, Kevin’s fight to live and ability to forgive has…


VIEW POST

View more
Customer Stories

My Top Lending Moment: Being a Clutch Player For My Clients

on
December 11, 2014

As a continuation of our “My Top Lending Moment” series, Marc Edelstein shares how he helped a client get pre-approved for a mortgage loan in record time.

When it comes to my profession, I tend to relate most of my experiences to sports. I strive to be that “go-to” loan…


VIEW POST

View more
Customer Stories

Racing Against the Clock: Customer Gets Pre-Approved in Record Time

on
November 20, 2014

We love hearing back from our customers after they’ve settled into their new home. Today, Kathleen Kaun shares how we helped her get pre-approved in record time so she could submit an offer on a house when it mattered most.

My husband had recently received a promotion at his job,…


VIEW POST

View more
Customer Stories

My Top Lending Moment: Helping Veterans Establish Home Base With VA Loan

on
November 13, 2014

Today, we’re kicking off a new series to share some of our top lending moments and favorite memories of helping people buy a home. Our first story comes from Vikki Plagens, a loan officer at our Plymouth branch, who shares how she helped a two-generation military family build a…

SEARCH
Archives