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Customer Stories

Why I Chose to Work with Ross Mortgage (and You Should, Too!)

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June 8, 2017

We love hearing from our customers after they’ve settled into their new home. Today, Frank J. shares why he chose to work with our team of Ross Mortgage lending experts during the home buying process.

Buying a home is arguably one of the biggest, and most important, purchases a person…


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A First-Time Homebuyer’s Story: Why I Chose Ross Mortgage as My Lender

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October 19, 2016

We love hearing back from our customers after they’ve settled into their new home. Today, Ashleigh I. shares her experience as a first-time homebuyer.

What I’m about to say will come as no surprise to homeowners, especially first-time homebuyers like myself: Buying a house is one of the most exciting,…


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My Top Lending Moment: Helping A Military Veteran Buy a Home

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August 31, 2016

As a continuation of our “My Top Lending Moment” series, Matt Kooistra, Branch Manager of our Cascade, MI office, shares the touching story of how he helped his client, a military veteran, get pre-approved for a mortgage loan and close on his home.

When it comes to being a loan…


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First-Time Homebuyer Purchases Childhood Home In A Twist Of Fate

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May 27, 2016
We love receiving feedback from our customers after they’ve purchased a new home. Today, Megan R. shares how she purchased her childhood home.


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My Mortgage Experiences as a Self-Employed Homebuyer

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April 5, 2016
We love hearing from our customers after they’ve settled into their new home. Today, Bobby H. shares how he financed two homes as a self-employed homebuyer.
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