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Customer Stories

My Top Lending Moment: Being a Clutch Player For My Clients

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December 11, 2014

As a continuation of our “My Top Lending Moment” series, Marc Edelstein shares how he helped a client get pre-approved for a mortgage loan in record time.

When it comes to my profession, I tend to relate most of my experiences to sports. I strive to be that “go-to” loan…


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Customer Stories

Racing Against the Clock: Customer Gets Pre-Approved in Record Time

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November 20, 2014

We love hearing back from our customers after they’ve settled into their new home. Today, Kathleen Kaun shares how we helped her get pre-approved in record time so she could submit an offer on a house when it mattered most.

My husband had recently received a promotion at his job,…


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My Top Lending Moment: Helping Veterans Establish Home Base With VA Loan

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November 13, 2014

Today, we’re kicking off a new series to share some of our top lending moments and favorite memories of helping people buy a home. Our first story comes from Vikki Plagens, a loan officer at our Plymouth branch, who shares how she helped a two-generation military family build a…


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Customer Stories

The Phone Call That Changed This Homebuyer’s Life Forever

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July 10, 2014

To us, there’s nothing more rewarding than helping hardworking individuals become homeowners. Today, Jim C. shares his home buying journey and explains how one phone call changed his life.

In 2009, my wife and I lost everything we owned, including our home. That was the year my wife lost her…


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Customer Stories

My Unexpected Experience as a First-Time Homebuyer

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April 10, 2014

We love hearing back from our customers after they’ve settled into their new home. Today, Veronica Wesche talks about her experience as a first-time homebuyer. 

As any first-time homebuyer knows, the process of buying a house, while exciting, can also be a little scary. My fiancé and I recently bought…

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