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At Ross Mortgage, customer satisfaction is our highest priority. We listen to what’s important to our customers and take their feedback to heart. Over the past few months, we’ve dedicated a considerable amount of time toward updating the look, feel and functionality of our website to include user-friendly features we know are important to you—including the ability to apply for a mortgage online

Our new website serves as an extension of our commitment to provide customers with a seamless and stress-free home buying experience. Here are just a few features we think you’ll find helpful as you start your journey to homeownership:

  1. Apply for a mortgage loan online. Our new website offers a simple, safe and secure way to apply for a mortgage online. Our secure client portal offers homebuyers a convenient way to upload financial documents, communicate with their loan officer and stay updated on the status of their loan.
  1. Find a loan officer near you. The key to navigating the home buying process with ease is finding a mortgage lender who will be attentive to your needs and make you feel comfortable and confident with your decision to buy a home. Use our new directory to meet our team of lending experts and find a loan officer near you.
  1. Check out our new mortgage calculators. Have questions about buying a house? Trying to figure out how much house you can afford? Want to estimate how much your mortgage payment will be? Feel free to use our mortgage calculators to get answers to your questions and make educated home buying decisions.
  1. Learn more about the mortgage process. It’s our mission to make the mortgage lending process simple and easy to understand. That’s why we created a series of videos that explain what you can expect during each phase of the mortgage process.

While our new website allows us to service the growing needs of today’s digitally connected homebuyer, it does not take away from our commitment to personalized service.

Our personal approach to lending has helped us earn the trust of Michigan homebuyers for more than 60 years, and you can depend on our statewide team of lending professionals to provide you with competitive rates, quality service, fast responses and a smooth experience.

Let us put our experience to work for you.

Contact us today! We’d be happy to answer any questions you have and look forward to working closely with you on your journey to homeownership.

Not quite ready to buy a house? That’s okay. We’ll be here for you when you are ready to take the next step. In the meantime, we encourage you to learn as much as you can. After all, buying a house is a major decision and there’s no such thing as being too prepared.

Feel free to browse our blog for expert mortgage advice, home buying tips, customer stories and industry news.

tross

Tim Ross is CEO of Ross Mortgage Corporation and a lifelong mortgage lender. He has served as president of the Mortgage Bankers Association of Michigan and two terms as a governor on the Residential Board of Governors with the Mortgage Bankers Association of America. Today, Tim is an active participant, charter member and past director of America's Mortgage Cooperative and recently served as the Chairman of the Mortgage Industry Advisory Board for the State of Michigan. Outside of work, Tim enjoys running, golfing and participating in triathlons.

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